Please read these terms and conditions of use carefully before using this site:

AccessAustralia, through its web site provides information and support services to the general public. By using this site, you signify your agreement to these Terms and Conditions of use. You must agree to these Terms and Conditions in order to use the AccessAustralia website. Please read this document carefully. If you do not agree to all of the Terms and Conditions of this agreement, please do not use this site.

Disclaimer – No Medical Advice

The content on the AccessAustralia site is general in nature, and is provided for informational purposes only. The content and any associated services are not intended in any way to be a substitute for professional medical advice or treatment. Always seek the advice of your doctor or other qualified health professional with any questions you may have regarding a medical condition. Never disregard medical advice or delay in seeking it because of something you have read on the AccessAustralia site.

No liability

AccessAustralia makes no claims as to the comprehensiveness, suitability, accuracy or authenticity of the information provided by AccessAustralia, its health experts, or visitors to the AccessAustralia website. AccessAustralia does not accept any liability to any person for the information or advice (or the use of information or advice) which is provided on the site or incorporated into it by reference. Information is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content. AccessAustralia reserves the right to change or discontinue at any time any aspect or feature of this site.

No recommendations

AccessAustralia does not recommend or endorse any specific test, products, or procedures that may be mentioned on the site. Any opinions expressed on the site are the opinions of the authors. AccessAustralia does not assume any liability for the content of any material provided on the site or Internet sites linked to the site.

No endorsements

Through links from the AccessAustralia site, you may at times directly access other Internet resources, information, tests, products, or procedures that are unrelated to AccessAustralia. Through these links, we have merely directed you to other information, which may enable you to become further informed. AccessAustralia does not recommend or endorse any specific resources, information, tests, products, or procedures that may be mentioned on those Internet sites. Any opinions expressed on the linked sites are the opinions of the authors.

Privacy Statement

The maintenance of your privacy is a key priority for AccessAustralia and its staff. We have created this privacy statement in order to demonstrate our firm commitment to your privacy and to ensuring that you have a stress-free experience in using the AccessAustralia site. Here we outline the areas where you may have some concerns about your level of privacy, the information we collect in these areas and why we collect it. We also outline what you can do if you are uncomfortable with the information we collect from you.

We want you to get the most out of your use of AccessAustralia. To enjoy a truly personal experience entails sharing some personal information with us and we want you to feel comfortable and trust that we make every effort to protect your confidentiality. Please take a few minutes to read our complete policy so you can understand how information is used and the specific measures we take to protect your personal information.

What we promise to do:
  • We will do our very best to protect your personal privacy.
  • We will never sell your personal information to anyone.
  • We will never individually identify you to third parties. However, to defer the costs of publishing the AccessAustralia site, we may at times distribute general information about our visitors to advertisers or business affiliates. This information typically includes the total number of people who visit our site, for example.
  • We will always clearly state why we are collecting personal information and how it will be used.
  • You have control over how your personal information is used.
Your name & email address

Some of the forms on the site may require you to provide us contact information (such as your name and email address) and this information may be used in the future to contact you to alert you to relevant site changes or services which you have requested. You may opt-out of receiving mailings from us at any time.

Your email address will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent.

Links to other sites

This site contains links to other sites. AccessAustralia is not responsible for the privacy practices or the content of such web sites. We recommend that you carefully read their privacy policies, especially if you’re asked to supply personal information.


It is entirely up to you whether you provide your real name when communicating with AccessAustralia. If you are asked on the site for your name, you obviously have the option to provide a “nick name” or pseudonym. Your email address is only required if you wish to be notified of new material, receive an alert or to register for the email newsletter.

Choice/opt out procedure

AccessAustralia gives you the following options for removing your information from our databases so you don’t receive future communications or to no longer receive our services.

  1. You can email changes to info@access.org.au
  2. You can call the following telephone number: 1800 888 896 (within Australia)
  3. You can fax to: +61 2 9737 0245
Contacting AccessAustralia staff

If you have any questions about this privacy statement, the practices of this site, or your dealings with AccessAustralia, please contact:

Chief Executive
P.O. Box 3605
Rhodes Waterside NSW 2138

Phone: +61 2 9797 0158
Fax: +61 2 9737 0245
Email: info@access.org.au